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LEGAL

Terms of Business

Last updated: 6 July 2026

These terms govern use of the PPM Property Management Services Ltd (Company No. 17322264, registered office 124 City Road, London, EC1V 2NX) website. They do not replace the separate Landlord Management Agreement or tenancy agreement you sign when instructing our services, which take precedence for the services themselves.

Our services

PPM provides online property management services to landlords, including Let Only, Rent Collection, and Full Management, as described on our pricing page. Fees are published in full in line with the Consumer Rights Act 2015.

Client money

Where PPM holds rent or deposit funds on behalf of a landlord or tenant, these are handled in line with our client money procedures, and all tenant deposits are registered with the Deposit Protection Service (DPS).

Complaints

If you are unhappy with our service, please contact us directly at info@ppmpropertymanagement.co.uk in the first instance. If a complaint cannot be resolved directly, it may be referred to the Property Redress Scheme (PRS), of which PPM is a member.

Website use

Content on this website is for general information only and does not constitute legal or financial advice. We take reasonable care to keep information accurate and up to date but do not guarantee it is error-free.

Liability

To the extent permitted by law, PPM is not liable for indirect or consequential loss arising from use of this website. Nothing in these terms limits liability that cannot be excluded by law, including for death or personal injury caused by negligence, or fraud.

Governing law

These terms are governed by the law of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.